Last updated: March 24, 2026
Refunds may be approved for damaged items, missing items, wrong products, or failed deliveries. Requests should be submitted as soon as possible with relevant order details and evidence.
Refund requests must be submitted within 48 hours of delivery confirmation. Late requests may be declined unless required by applicable consumer law.
Approved refunds are processed to the original payment method whenever possible. Processing timelines depend on payment providers and banking systems.
Refunds may not apply to orders cancelled after preparation, incorrect customer-provided addresses, or disputes where delivery and product quality are verified.
